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We consider it an honor and a privilege to be invited into our customers’ home for garage door service. We aim to deliver a high quality, high value experience every time. Considering what we heard back recently, we think we nailed this one!
“As a single woman, I depend on service professionals to meet my household and automobile needs. When my opener failed to operate on my way to a doctor’s appointment, the folks at Overhead Door came to my rescue. I requested someone come to my house the same day, and two technicians were at my house within an hour or so. My new garage door opener was installed this morning, and I couldn’t be more pleased. The technician, Keith, was the best. I probably asked him a thousand questions, but he was patient and did everything I asked. I found Overhead Door, and you are certainly at the top of my favorite list! Thanks again!” – Avis, St. Louis
Our technicians pass a drug test and a background check. You can feel comfortable with who we send to your home.
Our garage door repair technicians are expertly trained to service garage doors and openers and make every effort to keep you informed of the process so you can know your garage better. See what this customer said about their recent experience with us.
“Phillip B. was fantastic! Explained clearly what he needed to do. He was also friendly and respectful. Very efficient. You got a great employee there! I’ve used Overhead Door many times over the past 30 years. Excellent company.”
-Overhead Door Company of St. Louis Customer
Disaster can strike at anytime, and we recognize that our garage door customers come in a wide range of ages. That’s why we make sure to take the time to explain easy ways customers ranging from new home owners to senior citizens can operate their door easier and better to keep them prepared for future problems.
“I had an excellent experience after a storm when I lost electricity and a technician came to help me engage the mechanism again. I wasn’t sure how to get it working and he explained how to manually operate the door and how to restore it to automatic.
As a senior citizen I needed that help. I also had him do the annual maintenance while he was here. He came early and was very efficient.”
If you are interested in a new garage door let us know how we can help. You can even schedule service online here.
We love hearing from our garage door customers, especially new ones! This is a great example of the service that we strive to provide to all customers, new and old.
For what it’s worth, you all were the first we met with and gave us the best, most comprehensive quote and were very kind about walking us through the process (our first garage doors!) While you weren’t the cheapest, you definitely have a stellar reputation in town and made it pretty easy to say “yes” when we really compared. Having the showroom is also a big plus. I’m sure you get good feedback all the time, but just wanted to pass that along! My stingy husband didn’t even take TOO much convincing!
If you are interested in a new garage door let us know how we can help. You can even request a free estimate online.
Unfortunately, not all service companies value your time as much as we do. At Overhead Door Company of St. Louis, we often have same-day service appointments. And let us know if you need a sticker near your garage door opener. We’ll give you one like we did for Eric!
6 months out of warranty (new home), my garage door breaks. I call the guys on the sticker (on the garage door), and got a rude rep but booked them anyways. Long story short they missed appointments and then tried to show up days later because they refused to cancel me.
Here is where Overhead Door [Company of St. Louis] comes in. They were the only ones in the area able to work with me on short notice. Staff on the call and on the job were extremely professional and friendly. They over-delivered on the service, courtesy, flexibility, and price. Overhead Door quite literally blew me away with how much better they made the experience.
I put their sticker over the one that came with the door. Keep it up guys. I will be back next time I have issues for sure.
If you’re dealing with an unexpected garage door issue, save yourself some time and frustration and just call these guys first. Night and Day when compared to the other guys.
– Eric, Lake Saint Louis
To see this Yelp review and more, visit http://www.yelp.com/biz/overhead-door-company-of-st-louis-saint-louis.
We’ve been getting some great reviews on Google+! Thanks for the feedback.
When the spring broke on my garage door, Overhead Door came to fix it the same day. The repair man, Bob, was very kind, courteous, and professional. He explained what the repair would entail as well as options for a new garage door as ours is 23 years old and pretty worn out. Bob completed the repair in a timely manner and the price was very reasonable. Thank you, Overhead Door and Bob, for coming to the rescue! When we are ready for a new garage door, we will definitely give you a call!
– Bob & Tracy, St. Louis
Quick to respond and did the job right. Very professional and courteous. I highly recommend Overhead Door Company.
– Larry, St. Louis
See these Google+ reviews and more at: https://plus.google.com/u/0/+OverheadDoorStLouis/about
I cannot speak highly enough of this company. We ordered a custom door to replace our ancient garage door that was too large for our opener. The company was professional and courteous. The installer (Dave) was super nice. He gave me updated as he was installing. When he was done, he packed up all of the old door and swept our garage! Our new door is silent, even and beautiful. Completely changed the look of the house. We love it! We will definitely recommend to anyone looking for a reliable company.
To see this and more Facebook reviews, check out our Facebook page.
Recently had a customer post this review via Angie’s List and we thought we’d share.
“The installer really knew the product and went above and beyond to make sure everything was done right the first time. He installed safety cables on all the longitudinal springs (which were not there from the original late 1980’s installation). The new rollers and belt drive system are amazingly quiet. I can’t say enough about such a positive experience from start to finish. I wish all companies/products were this worth it.”
See for yourself: Angie’s List Review
“I finally was fed up with my door not working properly, so I called Overhead Door just to see if I could get an estimate. After a little bit of jostling around on the phone, which was partially my fault for not properly verbalizing my needs, I was finally connected to a lady that offered me a couple options. When I hung up, I tried a quick fix that she suggested. It didn’t work, so I called back about 5 minutes later, around noon. She immediately scheduled a repair man to come out THAT AFTERNOON!
Zach arrived around 3:30. I explained my issue with the door not closing evenly when it finally would shut. I also sheepishly showed him my amateur attempt at insulating the door. He was working for roughly 45 minutes to an hour. Once he was done, he knocked on the kitchen door to let me know. The first thing I saw was that he fixed the insulation: I laughed at myself because I didn’t even notice the door opener being fixed. He then explained to me that he had to basically tear apart the whole opener to get to the culprit. He also lubricated the rollers on both doors just because they would eventually need it.
Zach went above and beyond, was friendly, professional, and fixed everything to where it was done right instead of just “making it work.” I would highly recommend Overhead Door and Zach.”
-Laura, St. Louis
Angie’s List Customer
“Our service tech, Danny, was professional, thorough and extremely knowledgeable. He explained everything to me as he went through his inspection and I will certainly ask for him again by name next time. In addition to my satisfaction with the technician’s services, we are very pleased that he called and gave us his eta and arrived on time……….we had family packing up and leaving and the furnace technician all coming and going and everything worked great.”