Testimonials

Learn more about the Overhead Door Company of St. Louis™. The Greater St. Louis area's leader in garage door repair and installation.

Home / Going Above & Beyond – Angie’s List Review

Going Above & Beyond – Angie’s List Review

Recently had a customer post this review via Angie’s List and we thought we’d share.

“The installer really knew the product and went above and beyond to make sure everything was done right the first time. He installed safety cables on all the longitudinal springs (which were not there from the original late 1980’s installation). The new rollers and belt drive system are amazingly quiet. I can’t say enough about such a positive experience from start to finish. I wish all companies/products were this worth it.”

See for yourself: Angie’s List Review

Share this:

StumbleUpon

Reddit

Digg

del.icio.us

Celebrating 14 Years of Customer Recognition!

curb appeal with garage doors

Choosing a Garage Door for Curb Appeal

STL JPEG 1 Jpg

Cost Benefit Analysis of Garage Door Replacement

house prices rising in 2013

House Prices Rising in 2013

Celebrating 14 Years of Customer Recognition!

5 Star Feedback

When Busy Schedule Meets Timeliness

Video Screenshot

Celebrate Curb Appeal Month

Garage Door Screens

Add More Bug-Free Living Space

Find Us Today!

Overhead Door Company of St. Louis™
12046 Lackland Rd.
St. Louis, MO 63146
Showroom Hours
Mon – Fri: 8:00 AM to 5:00 PM
Sat : 9:00 AM to 1:00 PM
314-781-5200
24 Hour Emergency Service

4.5

Overhead Door Company of St. Louis

Overhead Door Company of St. Louis

David B.

2018-03-21 06:42:42

Overhead Door was quick to respond to my service needs, arriving the same day. Once there, the technician was very professional and courteous. He assessed…read more

Steven B.

2018-03-09 11:02:15

This morning my overhead door in my garage wouldn’t open so upon investigation I found that my spring had broke. I called and they were here within the hour…read more

William C.

2018-03-09 06:07:41

This company gets it! Very responsive, and good quality work. Not pushy at all – customer oriented. Repaired our old garage door, and it works better than…read more

Dean R.

2018-02-13 07:54:07

Replaced two doors into one large door with header install. Great work, very professional.

Sarah G.

2017-12-29 09:26:24

By far the best company we have ever worked with! They came within 30 minutes of our call and fixed the door in no time!! I thought it was going to cost…read more

Steve D.

2017-08-02 11:20:27

The technician showed up on time, actually a little early, and before me, but had already started on the repair by the time I arrived.He was friendly and…read more

Tom W.

2017-06-14 08:35:24

Excellent service from start to finish. We’re very pleased with our new door.

Julie L.

2016-11-26 16:41:29

Garage door torsion spring broke suddenly one night. After doing my research, I contacted ODC via their website and immediately got a confirmation that…read more

Facebook Rating

3.9

Overhead Door Company of St. Louis

Overhead Door Company of St. Louis

2018-08-28T13:04:52+0000

Great job, will use you again. Very professional. Highly recommend!

2018-08-09T20:41:52+0000

Broken spring. Technician arrived within the specified time, inspected the work scope, gave me specifics on my repair options. I opted for the better springs (not on his truck), which meant a return visit the next day. Again, arrived within the specified time and replaced the springs. All done quickly and professionally.

2018-07-30T23:54:02+0000

I recently replaced my orginal overhead door that was purchased by the previous owner in 1994. Everything went well with the replacement and I was happy with the service. However, the emergency pull was hanging lower than it previously had. Well, the pull got caught in my back door when I shut it and I unknowingly pulled out of the garage. It snapped and the opener did not function. II called overhead door to fix and Michael S fixed the pull, rengaged the door, and put back weather stripping I inadvertently pulled out trying to close the door. And there was no charge as he said it was something that was caused by not having the emergency pull short enough. Have used overhead for minor fixes and will never use anyone else. I highly recommend!

2018-06-06T14:27:21+0000

Had a spring break on my garage door. Called Overhead Door Company of St. Louis. They came out the next morning and had the door working again within an hour or so. Definitely plan to use them in the future as needed.Special shout out to Keith, my technician. Total professional.

2018-05-10T16:17:19+0000

Very happy with speed of getting help to our home to work on door. The service man was pleasant, professional and knowledgeable (Daniel).

2018-04-24T18:06:25+0000

Anthony from Overhead Door of St. Louis arrived early and was extremely pleasant to deal with. I explained my door issues and he checked and greased everything promptly also replacing some casters on one door. Overall he went above and beyond in addition helping me set up my app on my phone for the my liftmaster application that a previous garage door company couldn’t accomplish.

2018-04-24T15:50:59+0000

I have been very satisfied with everything from buying these doors to the installation and a couple repairs. Lightning strike and a spring broke yesterday and they were hear 8:00 this mourning to repair the door. Their guys are super nice , clean and get it done quick and they don’t just do the repair they check out your systems and lubed both my doors , you just can’t ask for any thing more and with a warranty on what was replaced .

2018-04-09T14:35:56+0000

Same day service on a Saturday. there as promised professional tech (Mike) a real bargin to replace to heavy duty springs. used them many times and will continue. Thanks You make my day.

Diane Monti Secrease

Diane Monti Secrease

2018-03-29T13:16:08+0000

This company has fast and reliable service. The tech installed my new door opener in about an hour and he was very professional. I also have a maintenance plan with them. Great company!

Maureen M Morrissey

Maureen M Morrissey

2018-02-02T05:57:49+0000

Wonderful gentleman (Mike) from Overhead Door fixed our recent garage problem a couple of days ago. Fabulous service, came on time, worked diligently until our issue was fixed. We’ve been using Overhead Door for many years and would never even think of using anyone else. This company is GREAT !!! They have always done a wonderful job and let us understand what we were dealing with. ALSO, really good prices. Can’t thank them enough !!!

2018-01-11T20:04:17+0000

Great company and great people! We had a spring break on our garage door yesterday around noon and had it repaired by 4 pm. Alan did a great job! Thank you

2018-01-05T04:04:20+0000

Overhead Door Company installed my garage door in 1999. The spring broke yesterday. I called them about 6 p.m. Their representative set up a schedule for their serviceman to be here between 4-8 p.m. and that he would call as he was on his way. She quoted the approximate cost.I’m happy to report that all went exactly as promised. The serviceman, Larry, was very pleasant to deal with, and appeared to be very proficient in his work, which was completed as promised and for the price quoted.These days it’s always easy to find something or someone to complain about. But, it really is much more pleasing to be able to praise someone for a job well done. Thank you, Overhead Door!

2017-12-02T14:59:03+0000

Great experience. Prompt service. Showed up on time with a call ahead. Very friendly and efficient. Checked out overall setup and made recommendations with no sales pressure – honest opinions. I’ve employed Overhead Door twice and been very satisfied both times. Highly recommend.

Timothy McKenna

Timothy McKenna

2017-11-14T15:47:48+0000

Truley a professional company. I called at 6:15am and they took my call and had a technician at my house by 11:30am. The technician, Ed was a true Journeymen. A great company to deal with in this age of shoddy service and workmenship.

Kelley Woerther

Kelley Woerther

2017-09-27T13:57:07+0000

Had a great service man this morning, Phil did awesome work.

2017-09-26T16:55:54+0000

2017-08-16T22:57:37+0000

We had an old chain driven garage door opener that was 21 years old, so it was time for it to die. We called late afternoon on August 7th and technician arrived shortly after 10:00 a.m. the next day for the installation of the new belt driven operator (which I would definitely recommend-very quiet and better warranty.) From the customer service agent to the technician I could not have asked for anyone more pleasant and professional. 5 Stars +

Mimi Thomas Comana

Mimi Thomas Comana

2017-08-16T13:53:38+0000

We bought and had installed a new front door by Overhead Door Company. The salesman did a great job guiding us through the decision process. The installers were professional and skilled. Our new front door is attractive and really adds to the curb appeal of our home

2017-06-27T23:58:59+0000

Several weeks ago, we had a door and opener installed at my Mother’s house by Overhead Door. The service technician’s name was Mark Gantner and I just wanted to let you know what a courteous, experienced professional he was during the visit. His work was 1st rate. There were a couple of problems that he had to deal with and after he was done you couldn’t even see where they had been. He installed the door and opener in about 5 hours, it would have taken my husband two days. Thank you for hiring such great people!

Jessica Walter Saigh

Jessica Walter Saigh

2017-06-14T14:18:48+0000

They did an excellent job turning my ancient garage into a modern one with an electric door opener. They were fast and left the place spotless.

2017-04-14T18:11:14+0000

We needed our garage door fixed right away because we had plans. Overhead Door was there and had the door fixed in less than an hour. Awesome!

2017-04-04T20:11:27+0000

Does what it says on the tin. Excellent work, no nonsense, good price.

2017-03-13T20:55:30+0000

I had Overhead Door out to give me a spring tuneup on my garage door. The service tech arrived at the time promised and immediately went to work. He explained what was being done and made all the adjustments on the door. He then also checked out the opener and made the necessary adjustments on it to make the operation as smooth as possible. He then tested everything to make sure it was perfect. To finish he supplied two new batteries for the remotes. The door runs much quieter than before. I am very pleased with the service.

Roger Ziegemeier

Roger Ziegemeier

2017-02-22T13:45:39+0000

2016-12-25T18:34:51+0000

Ed S. Service tech came out Christmas Morning to fix our door that I backed into on Christmas eve which was now stuck inthe garage under a door about to fall. In less than 30 minutes he had worked it back into place so it would work. I still need a new door but can now make our Christmas trip to see our other grandchildren.Thanks Ed and Overhead Door.Gary

2016-10-18T20:29:22+0000

Overhead door came out within a few days to fix my door. They arrived on time and provided very professional service. My garage door is working better than EVER! Thank you so much!

Mary Ann McClenahan

Mary Ann McClenahan

2016-10-06T20:04:10+0000

Chris from overhead door just replaced the broken springs on the garage door. Chris was polite and professional and checked out the garage door for any other problems. He gave me an estimate on getting the rubber seal at the bottom of the garage door replaced. He also fixed the light on the garage door opener which hasn’t worked in over a year! Finally he oiled all the hinges on the garage door and it is so much quieter now. I just wanted to say thank you very much for a job well done!

2016-10-03T21:02:08+0000

Did an exceptional job. Technician was very knowledgeable and friendly and got everything done quickly.

2016-09-24T16:19:48+0000

Bob came out and replaced the springs on our garage door at our condo, we have been here just 3 months. It made lots of noise when it went up in the morning. Noise is gone. Bob kept me informed of things he noticed on all parts of the opener, rail assembly etc. We had Overhead Door help us out last year at our other residence. They did a great job there as well. Friendly servicemen and reasonable pricing. Some like to complain about paying $200 $300 or whatever to replace parts, but if you want it done right and safely, Overhead Door is the place to call (or go online and schedule an appt like I did). Thanks Bob! Thanks OHD!

2016-07-26T13:04:32+0000

I had an excellent experience after a storm when I lost electricity and a technician came to help me engage the mechanism again. I wasn’t sure how to get it working and he explained how to manually operate the door and how to restore it to automatic. As a senior citizen I needed that help. I also had him do the annual maintenance while he was here. He came early and was very efficient.

Debra Pancoast Libby

Debra Pancoast Libby

2016-03-08T18:36:01+0000

2015-12-18T04:35:44+0000

2015-11-13T16:22:07+0000

2015-07-18T23:05:39+0000

Very impressed. Door spring broke today on my garage door. We called them around 9:30 and they were at our house 5 hours later. Ed had our garage functioning like new in about an hour. I don’t do reviews that often. Unless I’m overly or under impressed. Well done.

Stacie Harrison

Stacie Harrison

2015-07-08T02:24:28+0000

I can not speak highly enough of this company. We order a custom door to replace our ancient garage door that was too large for our opener. The company was professional and courteous. The installer (Dave) was super nice. He gave me updated as he was installing. When he was done, he packed up all of the old door and swept our garage! Our new door is silent, even and beautiful. Completely changed the look of the house. We love it! We will definitely recommend to anyone looking for a reliable company

2015-05-05T15:40:04+0000

I’m very happy with the service I received from Overhead door. Was supposed to be here between noon and four. Called me first thing this morning and wanted to know if they could install earlier, my answer was yesssss, was there within an hour. THANKS Overhead door. Forgot to mention that the communication was also excellent.

2015-05-05T02:19:19+0000

2014-08-27T12:06:43+0000

2014-03-28T00:53:37+0000

Carol Forbus Veillette

Carol Forbus Veillette

2014-01-03T05:39:37+0000

2013-12-28T21:11:34+0000

Patty Donovan York

Patty Donovan York

2013-12-08T00:15:14+0000

Best Company to work for!

2013-11-14T03:13:22+0000

2013-10-10T19:55:02+0000

2013-09-20T00:17:59+0000

2013-08-14T17:58:31+0000

3.9

Overhead Door Company of St. Louis™

Overhead Door Company of St. Louis™

Patti Greenman

20:39 23 Dec 18

When deciding to get a new sliding glass door and storm door I chose Overhead Door of St. Louis, because they had given me excellent service on my garage doors for 30+ years. I was leery of going to a big box store and having a handyman install my door and not getting a warranty. Jim visited my condo on 11/13 to give me an estimate and help with my selection of doors. The doors were measured twice by 2 different individuals to assure the proper fit. On 11/16 the doors were ordered and approximately 4 weeks later my doors were scheduled for installation. Zack showed up early on 12/20 and patiently lugged my sliding glass doors up 3 flights of stairs piece by piece. Zack was very neat – he put covering on my floors and sectioned off the room; he was detailed in caulking and insulation; he was articulate by adding a piece of wood on my threshold for my storm door. Zack communicated well and explained the process as he worked. The end result is that my doors are beautiful are perfectly installed. If you’re considering entry doors, I encourage you to call Overhead Door of St. Louis.read more

Creative Solutions Group

Creative Solutions Group

21:58 05 Dec 18

Really happy with the double spring replacement done within 45 minutes! Garage wasn’t opening, works like a charm now and quieter. Called, same day came out and was courteous, clean and did a great job. Very satisfied.read more

Brent Vogt

16:50 25 Oct 18

Open 24/7 and did everything they said they were going to do at a reasonable price. Couldn’t be happier with their customer service and installation.read more

Alex Bowler

14:03 19 Oct 18

These guys are great!! I didn’t get a whole new door, was just having problems with an existing one, but they helped me identify the issue, told me exactly what I needed to fix, and even walked me through the entire process of repairing it myself. Way above and beyond as far as friendliness and customer respect (no upselling!) Special thanks to Cliff in Parts for making the whole experience so painless!read more

Keith Butcher

15:33 27 Sep 18

We had a gate opener installed by Overhead Door. Although we are generally satisfied with the product, we had some problems with it shortly after installation which I rectified myself after consulting with a member of their team by phone. Considering the price we paid, we feel that the installation and after sale service could have been better.Edit: Thanks for the response. We appreciate the courtesy of everyone we have worked with at Overhead Door.read more

Joseph Stratmann

Joseph Stratmann

14:34 15 Aug 18

I’ve never bothered to write a review before, but my experience with Overhead Door was so uniquely positive I felt compelled to share. We purchased a new garage door, opener and paid to have the exterior of the garage remodeled. The installation of the garage door and opener went extremely well. We paid extra for the side mount opener and to have the door follow the roof line as opposed to the flat opening you typically see. We are ecstatic with the extra room this provides in the garage – it was well worth it and others want to do the same.The exterior remodel took far more effort. Like anything, there are complications. The initial work on the exterior didn’t reflect what was discussed with the sales person. What I’m amazed and, and the primary reason I share this experience, is due to the fact Overhead Door, on their own accord, had an internal meeting with the Sales Manager and Service Manager to discuss our issue with the exterior. They proactively contacted me stating they weren’t happy with the outcome and wanted to completely rework it on their own dime. I kid you not – I didn’t have to fight, argue…nothing. I cannot remember the last company I’ve had this pleasant of an experience with.They sent out a very experienced individual to rework the exterior once again and it was obvious he paid tremendous attention to the details. He discussed with me what we wanted, sketched the look we wanted and built to suit. We couldn’t be happier.Thank you Overhead Door and team for such a great experience!read more

lin s

15:29 06 Aug 18

Affordable, professional,….a job well done. Thanks for scheduling me so soon, and getting the job done is a timely manner.read more

matt morris

02:27 26 Mar 18

I needed a spring for my garage door. The gentleman at the desk was able to make sure I had the right one. The staff was extremely nice. I recommend this placeread more

David Thompson

19:14 12 Mar 18

Thanks for the replacement garage door. Ryan and Josh called ahead to tell me when would arrive and did the work within the scheduled time and of course the door works GREAT!read more

Kev San

05:38 03 Mar 18

I checked the reviews and these guys had some good ones so I called and they did not disappoint. I called on Wednesday afternoon and they were able to get me in Thursday morning. We had the coils replaced and a new opener installed on our garage door. Philip B, installer, was on time, very professional, and the service was at a reasonable price. I would highly recommend them and Philip.read more

Dean Rhodes

15:50 13 Feb 18

Just had them replace two single doors into one large door. Great work, very professional, could not be happier.read more

Yvonne Koniak

20:50 25 Nov 17

Could not have ask for a better company to do the job. If needed in the future they will be the ones I call. I called in the morning and they were here to do the job within a few hours. I would recommend them to anyone needing to have a garage door worked on. Prices are better than what I would have expected. Kudos to this company. Very professional workers.read more

Jason R.

21:15 14 Nov 17

We had an issue with our 2 car garage door not opening and closing correctly. I tried to do the work myself and messed the cable, spring tension. I ended up causing more of an issue. I called overhead door and was told they had a 2pm to 6pm available tech come out. Ed came out and by around 2pm and got the issue fixed in less than an hour. Ed suggested replacing the tension springs as they were close to the end of their life but was not pushy as we didn’t wish to have it done right now. He noticed the weather stripping was in need of replacement and offered to replace it. We decided to replace it. Definitely recommend Ed and Overhead Door for your repair service needs.read more

LaVern Swisher

16:24 31 Oct 17

Alan was so nice couldn’t be happier with the service I received

btme901

18:22 09 Oct 17

I have used Overhead door twice for my home once for a door replace for damage from a car and then again for both doors replaced from Hail Damage. I have garage door openers on both doors from them as well one is brand new and one is easily 15 years old. They work Awesome! The new doors are just beautiful! We got the insulated doors with decorative glass and we just love them. Great service and very clean. We also have the key pad which we love and the openers are super quiet. I do refer everyone i know to you! Thank you.read more

D Law

14:58 25 Aug 17

This was my first experience with Overhead Door, having bought a house with one of their openers already installed. I’d heard good and bad about Overhead Door, but my experience with them this morning totally wiped away all bad. The technician was so helpful, friendly, and professional. He explained things, provided excellent care taking tips to both preserve my door and opener AND save me money. He was on time, took his time with the service, and courteous. I figured I’d pay dearly for this service call, but in the end…I was pleasantly surprised that the bill was quite fair and reasonable for the time and work invested. Pair this with the strong and quiet performance of my Overhead Door opener, and I’ll be sticking with Overhead Door.read more

Patrick Fossell

Patrick Fossell

14:04 16 Jun 17

Went with Overhead Door per neighbors recommendation, very happy we did. The sales representative Mark who came out was very polite, honest, and straight forward. We ended up having to order a door so it took a few weeks to come in, but Mark stayed in touch and called to schedule the install when the door came in. I don’t recall the individuals name who did the install, but he did very good work. The new garage door looks great! Would definitely do business with Overhead Door again.read more

See All Reviews

Request a Free Estimate

Book Service Online

© Overhead Door Company of St. Louis™. 12046 Lackland Rd, MO 63146