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In 2007, there were 1,610 reported injuries caused by non-professionals trying to fix their garage door themselves…
Broken Garage Door Opener
Unfortunately, these appliances don’t last forever. Most garage doors open 1,500 times a year and most garage door openers can withstand about 10,000 operations before malfunctioning.
Only 40% of garage door openers were found to be working properly when tested by the Consumer Product Safety Commission.
Properly Maintain Your Garage Door System
Your garage door is most likely the largest moving part in your home and is used every day. An annual visit from a trained garage door systems technician will keep your door operating properly for a long time. Learn about our Planned Maintenance Program, or contact us for garage door service or garage door repair.
More Common Garage Door Issues
For more information about common garage door issues, read the other items in the series:
- Broken Torsion Springs
- Damaged Garage Door
- Warped or Misaligned Tracks
- Worn Out Extension Springs
- Dirty or Misaligned Sensors
- Dry or Squeaky Rollers and Hinges
- Snapped Cables
Photo courtesy of www.sanantoniodoor.com.
Find Us Today!
Overhead Door Company of St. Louis
12046 Lackland Rd.
St. Louis, MO 63146
Mon – Fri: 8:00 AM to 5:00 PM
Sat : 9:00 AM to 1:00 PM
12046 Lackland Rd.
St. Louis, MO 63146
Mon – Fri: 8:00 AM to 5:00 PM
Sat : 9:00 AM to 1:00 PM
Truley a professional company. I called at 6:15am and they took my call and had a technician at my house by 11:30am. The technician, Ed was a true Journeymen. A great company to deal with in this age of shoddy service and workmenship.read more
Had a great service man this morning, Phil did awesome work.
We had an old chain driven garage door opener that was 21 years old, so it was time for it to die. We called late afternoon on August 7th and technician arrived shortly after 10:00 a.m. the next day for the installation of the new belt driven operator (which I would definitely recommend-very quiet and better warranty.) From the customer service agent to the technician I could not have asked for anyone more pleasant and professional. 5 Stars +read more
Mimi Thomas Comana
We bought and had installed a new front door by Overhead Door Company. The salesman did a great job guiding us through the decision process. The installers were professional and skilled. Our new front door is attractive and really adds to the curb appeal of our homeread more
Heidi Fryer Parker
Disappointing that they want to charge you an $89 service fee to replace a $35 wireless garage door opener that is under warranty. That was the final solution I got after about 10 min of “let me talk to my manager”.read more
Several weeks ago, we had a door and opener installed at my Mother’s house by Overhead Door. The service technician’s name was Mark Gantner and I just wanted to let you know what a courteous, experienced professional he was during the visit. His work was 1st rate. There were a couple of problems that he had to deal with and after he was done you couldn’t even see where they had been. He installed the door and opener in about 5 hours, it would have taken my husband two days. Thank you for hiring such great people!read more
Excellent company, great service! Would highly recommend!
Jessica Walter Saigh
They did an excellent job turning my ancient garage into a modern one with an electric door opener. They were fast and left the place spotless.read more
Had an appointment to get the rubber strip replaced on my garage door today. Waited all day and they never showed. I called them twice during the day and they assured me the technician was on his way. I called again at 5:30 and was told “You were somehow missed,The technicians have gone home.”No explanation given. Stayed home all afternoon waiting for this appt. that never happened.read more
The service technician was prompt, professional and helpful. However a month after his service call we started having the same problem again. The door closes intermittently. It’s getting gradualy worse to the point it was when we had them out before. I’m hesitant to call them back out. I’m looking for someone who can fix this properly.read more
We needed our garage door fixed right away because we had plans. Overhead Door was there and had the door fixed in less than an hour. Awesome!read more
Does what it says on the tin. Excellent work, no nonsense, good price.
I had Overhead Door out to give me a spring tuneup on my garage door. The service tech arrived at the time promised and immediately went to work. He explained what was being done and made all the adjustments on the door. He then also checked out the opener and made the necessary adjustments on it to make the operation as smooth as possible. He then tested everything to make sure it was perfect. To finish he supplied two new batteries for the remotes. The door runs much quieter than before. I am very pleased with the service.read more
Ed S. Service tech came out Christmas Morning to fix our door that I backed into on Christmas eve which was now stuck inthe garage under a door about to fall. In less than 30 minutes he had worked it back into place so it would work. I still need a new door but can now make our Christmas trip to see our other grandchildren.Thanks Ed and Overhead Door.Garyread more
Tim D DiMenna
Easy web site to. Ok service, prompt service, knowledgeable techs
Becky Jo Parks
Overhead door came out within a few days to fix my door. They arrived on time and provided very professional service. My garage door is working better than EVER! Thank you so much!read more
Mary Ann McClenahan
Chris from overhead door just replaced the broken springs on the garage door. Chris was polite and professional and checked out the garage door for any other problems. He gave me an estimate on getting the rubber seal at the bottom of the garage door replaced. He also fixed the light on the garage door opener which hasn’t worked in over a year! Finally he oiled all the hinges on the garage door and it is so much quieter now. I just wanted to say thank you very much for a job well done!read more
Did an exceptional job. Technician was very knowledgeable and friendly and got everything done quickly.read more
Bob came out and replaced the springs on our garage door at our condo, we have been here just 3 months. It made lots of noise when it went up in the morning. Noise is gone. Bob kept me informed of things he noticed on all parts of the opener, rail assembly etc. We had Overhead Door help us out last year at our other residence. They did a great job there as well. Friendly servicemen and reasonable pricing. Some like to complain about paying $200 $300 or whatever to replace parts, but if you want it done right and safely, Overhead Door is the place to call (or go online and schedule an appt like I did). Thanks Bob! Thanks OHD!read more
I had an excellent experience after a storm when I lost electricity and a technician came to help me engage the mechanism again. I wasn’t sure how to get it working and he explained how to manually operate the door and how to restore it to automatic. As a senior citizen I needed that help. I also had him do the annual maintenance while he was here. He came early and was very efficient.read more
Last Sunday went to close garage door and heard a thud so I looked inside and saw that one of the springs broke. So I waited till Monday morning and contacted Overhead Door, what a mistake. To replace two springs and grease the track, less than thirty minutes $245.35. Found out tonight I could of gotten the springs from Grainger for 1/5 of the cost and replaced them myself. When the door is up there is no tension on the springs so it’s not like the other type of spring that is located above door and will tear ya up if you don’t know what you’re doing. I will NEVER use Overpriced-Overhead Door again. Very dissatisfied.read more
Very impressed. Door spring broke today on my garage door. We called them around 9:30 and they were at our house 5 hours later. Ed had our garage functioning like new in about an hour. I don’t do reviews that often. Unless I’m overly or under impressed. Well done.read more
I can not speak highly enough of this company. We order a custom door to replace our ancient garage door that was too large for our opener. The company was professional and courteous. The installer (Dave) was super nice. He gave me updated as he was installing. When he was done, he packed up all of the old door and swept our garage! Our new door is silent, even and beautiful. Completely changed the look of the house. We love it! We will definitely recommend to anyone looking for a reliable companyread more
I’m very happy with the service I received from Overhead door. Was supposed to be here between noon and four. Called me first thing this morning and wanted to know if they could install earlier, my answer was yesssss, was there within an hour. THANKS Overhead door. Forgot to mention that the communication was also excellent.read more
Our garage door spring had broke , I called them Friday afternoon around 3pm scheduled a service call for Sat. The dispatcher told me they can fix it, no problem. She told me the window of time…..would be 12 noon till 4 p.m., no problem. I came home early to cover for the time my wife had to leave to run kids around. I work on Saturday, my wife had a lot of running around to do with our four children being off for spring break.At the very least, someone should have called. My dog didn’t get to go for his walk on a beautiful day. It was a waste of four hours of time on a beautiful day. By reserving an appointment, Overhead door company successfully blocked another door repair company from getting our business. If they were that busy today, they should have not made a promise of being here at my home. This is what I call lousy business practices. Shame on Overhead Door Company!!!!read more
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21:15 14 Nov 17
We had an issue with our 2 car garage door not opening and closing correctly. I tried to do the work myself and messed the cable, spring tension. I ended up causing more of an issue. I called overhead door and was told they had a 2pm to 6pm available tech come out. Ed came out and by around 2pm and got the issue fixed in less than an hour. Ed suggested replacing the tension springs as they were close to the end of their life but was not pushy as we didn’t wish to have it done right now. He noticed the weather stripping was in need of replacement and offered to replace it. We decided to replace it. Definitely recommend Ed and Overhead Door for your repair service needs.read more
16:24 31 Oct 17
Alan was so nice couldn’t be happier with the service I received
18:22 09 Oct 17
I have used Overhead door twice for my home once for a door replace for damage from a car and then again for both doors replaced from Hail Damage. I have garage door openers on both doors from them as well one is brand new and one is easily 15 years old. They work Awesome! The new doors are just beautiful! We got the insulated doors with decorative glass and we just love them. Great service and very clean. We also have the key pad which we love and the openers are super quiet. I do refer everyone i know to you! Thank you.read more
14:58 25 Aug 17
This was my first experience with Overhead Door, having bought a house with one of their openers already installed. I’d heard good and bad about Overhead Door, but my experience with them this morning totally wiped away all bad. The technician was so helpful, friendly, and professional. He explained things, provided excellent care taking tips to both preserve my door and opener AND save me money. He was on time, took his time with the service, and courteous. I figured I’d pay dearly for this service call, but in the end…I was pleasantly surprised that the bill was quite fair and reasonable for the time and work invested. Pair this with the strong and quiet performance of my Overhead Door opener, and I’ll be sticking with Overhead Door.read more
14:04 16 Jun 17
Went with Overhead Door per neighbors recommendation, very happy we did. The sales representative Mark who came out was very polite, honest, and straight forward. We ended up having to order a door so it took a few weeks to come in, but Mark stayed in touch and called to schedule the install when the door came in. I don’t recall the individuals name who did the install, but he did very good work. The new garage door looks great! Would definitely do business with Overhead Door again.read more
© Overhead Door Company of St. Louis. 12046 Lackland Rd, MO 63146