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  • 37th Annual Home and Remodeling Show

    Come Join Us at the 37th Annual Home & Remodeling Show!

    The 37th Annual Home & Remodeling Show is Coming To St. Charles!

    Overhead Door Company of St. Louis is excited to be a part of the 37th Annual Home & Remodeling Show September 22nd through September 24th.

    So come see in person all that we have to offer in garage doors, garage door openers and more!

    LOCATION

    St. Charles Convention Center 
    One Convention Center Plaza 
    St. Charles, MO 63303
     

    The 37th Annual Home & Remodeling Show hours are:

    Friday, September 22       11 a.m. to 8 p.m. 
    Saturday, September 23   11 a.m. to 8 p.m. 
    Sunday, September 24     11 a.m. to 5 p.m.

    Admission is Free!

    37th Annual Home and Remodeling Show
  • Builder Brand Uses Study

    Builder Magazine’s Brand Use Study Ranks Overhead Door Among The Top Brands For Your Home in 2017!

    Each year, Builder Magazine releases a study of the most popular brands used in 51 popular product categories in home construction and improvement.

    In the 2017 study found here, Overhead Door continues to top the list of the garage door and garage door opener brands that contractors and builders use the most. 

    Here are some examples of the results:

    builder brand use survey results

     

    Our Liftmaster and Overhead Door garage door openers also ranked among the brands used most nationwide:

    Builder Brand Use Garage Door Opener Survey Results

    The survey was conducted online and included subscribers that classified as “Builders, Builders-developers or General Contractors.” The data was collected from November 2016 through January 2017 and is based on 936 qualified responses.

    The following chart breaks down key factors that influenced the selection of top brands:

    builder brand use survey results

    For more information on our top rated products click here!

     

     

     

  • OHD Anywhere: garage door opener iPhone app

    Stay Safe During Garage Door Safety Month

    June is Garage Door Safety Month. Since Overhead Door is the inventor of the upward-lifting garage door, we wanted to share some tips on maintaining the security and safety of your garage door.

    Did you know that more than 70 percent of homeowners enter and exit through the garage? The garage is the most-often used entry point of the home, opening and closing an average of four times a day. That’s a lot foot traffic. It’s important to keep track of your garage door activity and ensure your garage door is well-maintained and functions safely.

    Maintaining Garage Door Security

    OHD Anywhere: garage door opener iPhone appManaging the activity of your garage door is easy with OHD Anywhere™​. With this application, you can control and monitor your garage door from anywhere. You can check if your garage door is open, closed or if there is any change to the door position. Know instantly when someone is operating your garage door, or open the door for anyone. Consider how great it would be for delivery, repair person or friends. All without having to provide the access password to your garage.

    OHD Anywhere™ uses a sensor attached to the garage door. This is an important security advantage. Other systems monitor the opener, instead of the garage door position. The system alerts you whether the door changes to the fully open or closed position. Even if the door is operated manually by disengaging the door from the opener, you are notified.

    OHD Anywhere™ delivers convenience, control, peace-of-mind and safety all in the palm of your hand. Another great tip: while on vacation, unplug the garage door opener unit. Or, use the vacation lock security switch on the wall console. This feature renders remotes unusable and is an optional accessory to most openers.

    Garage Door Safety Tips:

    1. Keeping your garage door in working order is also important to safety. First, test the reversing mechanism by placing a 2-inch by 4-inch board in the door’s path. If the door does not reverse after contacting the object, call us or schedule a repair online.
    2. If the opener has not been replaced since 1993, replace the garage door opener with a new one that has safety beams and auto-reverse as a standard feature.
    3. All garage door owners should make sure that their little ones are kept safe when playing in or around garages. Make sure the garage door opener control button is out of the reach of children. Also, do not let them play with garage door remote controls.
    4. Visually inspect the garage door for wear and tear. Pay particular attention to springs, cables, rollers and pulleys. Do not attempt to remove, adjust or repair these parts or anything attached to them. These parts are under high tension and should be fixed only by a trained garage door professional.

    If you find there is an issue with your garage door or opener, make sure you contact us for service. Our garage door repair professionals are fully trained on how to properly (and safely) fix your garage doors.

  • Family of Doves on top of Legacy Garage Door Opener

    Sure Go Ahead, Make Yourself at Home! This Was Too Funny Not To Share.

    Legacy Garage Door Openers: Industry leading openers and….ideal home for a family of doves?

    This was too funny not to share.

    We love getting emails and photos from our happy customers proudly showing their new garage doors, entry doors and garage door openers. Recently a customer emailed us to share a photo of their Legacy Garage Door Opener. The difference in this photo was that a family of doves had decided to make their home on top of the opener! We always brag about how quiet our garage door openers are but we’ve never been given such a solid endorsement from a family decided to set up camp right there!

    Family of Doves on top of Legacy Garage Door Opener

     

    Thanks to Brenda S. for sharing! 

    If you have stories or photos to share about your products or service from us we would love to hear from you. Click here for a few ways you can share with other customers in your area.

     

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  • Overhead Door Earns The Women’s Choice Award For The Fifth Year In A Row!

    Overhead Door Earns Women’s Choice Award® for Providing Outstanding Customer Experience For the Fifth Year in a row

    As the leading advocacy for female consumers, WomenCertified® is delighted to honor Overhead Door with the Women’s Choice Award® based on extraordinary recommendations from their female customers in a customer satisfaction survey conducted by WomenCertified Inc. using the company’s customer database. Overhead Door, which provides door and door related products and services, received excellent survey scores in several areas including the overall sales experience where 9 out of 10 of their female customers reported that they would highly recommend Overhead Door to friends and family.

    Female consumers represent a driving economic powerhouse, controlling 65%, or approximately $20 trillion annually, in global spending and more than 80% of US spending, according to the Harvard Business Review and the Continuum’s Women and Children Research Group. Coupling that with a recent Nielsen report on global trust in advertising, which stated that 92% of consumers trust recommendations from people they know over any other form of advertising, reveals the significance of being an America’s Most Recommended brand by women.

    The Women’s Choice Award has set the standard for helping women make smarter choices by identifying the brands most recommended and trusted by women. Overhead Door is a brand that delivers a customer experience worthy of her recommendation.

    Passi commented on how the Women’s Choice Award serves as a competitive differentiator in today’s cluttered marketplace by explaining, “When a woman is willing to recommend a brand or service to others, it means that business has earned her loyalty. Those are the businesses we wish to recognize for their efforts and commitment to the number one consumer – women. We are proud of Overhead Door for providing a remarkable roofing experience and for creating a service experience that is exceptional for both women and men alike.”

    Women's Choice Award 2012-2017

    About Women’s Choice Award

    The Women’s Choice Award sets the standard for helping women to make smarter purchasing choices. The company and its awards identify the brands, products, and services that are most recommended and trusted by women. Additionally, they recognize those that deliver a recommendation-worthy customer experience. Awards are based on surveys of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania. As the leading advocate for female consumers, WomenCertified Inc., home of the Women’s Choice Award, created the first national award based on the ratings and preferences of women. Women can visit the official website at www.WomensChoiceAward.com to learn more.

  • Buyer Beware

    Buyer Beware: This Garage Door Repair Technician Is So Dishonest…It’s Criminal.

    If we told you that someone in your area had been convicted of nine counts residential burglary and nine counts of theft, you’d glad to know that person was sentenced to 10+ years in state prison…right?

    What if we told you that the person guilty of these crimes was a technician for a garage door repair company who intentionally overcharged his customers so much, it was considered a felony?

    You’d expect that such behavior would be discouraged from a garage door repair company, correct?

    According to a fellow employee of the company, this technician made more than $300,000 for himself in 2015 and was even awarded a trip from his company as praise as for being a “top gun” with such large invoices.

    Check out this article from DASMA in this link HERE with further details from this technician working with what has been called “The worst garage door company in the nation” by DASMA in a previous article from 2015

    We try to warn our customers about the dangers of garage door repair companies that aim to scam you out of your hard-earned money. 

    We do this to educate our customers as much as possible to help them learn the difference between honest and dishonest garage door repair companies.

    So when cautionary examples like this come around we do our best to share with our customers the dangers that exist in the world of dishonest garage door repair companies. 

    Remember to look for logos from the International Door Association (or IDA) and IDEA  (The Institute of Door Dealer Education and Accreditation) are both associations with the intention of helping you identify reputable companies from scam companies like this one. Look for these logos on  websites to be sure:

    Accredited Door Dealer

     

     

     

     

     

     

     

    If you are in need of garage door repair you can trust, sign up for our IDA and IDEA approved service by scheduling online here.

  • Consumer Alert: How to Detect a Scammer

    Consumer Alert Part 4: How To Detect A Scammer By Phone

    Consumer Alert: How to Detect a Scammer

    In the fourth installment our series on garage door repair scams we are talking about ways you can determine a scam company simply from your interaction on the phone before they even have a chance to waste your time and possibly money with a visit.

    Here are some things to listen for:

    1. Company Identity

      If the company is unclear or inconsistent on their company name: Beware. This is an attempt to distract and confuse you so you can’t properly identify them later. They may even use names similar to ours and other reputable companies, so ask for clarification. 

      Generic names like “Garage Doors” or “Door Service” should be huge red flags. Remember, If they truly want long time customers instead of a quick buck they will make sure to let you know who they are!

    2. Company Name

      As we’ve mentioned before, our own company is often a victim of scam companies using a name similar to ours to latch on to our hard earned reputation. For this reason, we always encourage our customers to play close attention to the name and website of the repair company they are choosing! 

    3. Street Address

      Make sure to clarify their street address that you’ve verified on their website. If you have billing issues you’ll want to know exactly who to contact and where, so make sure a physical address exists before doing business with the company.

    4. Check Reputable Dealer Databases

      The International Door Association has a great “find a dealer” database that will search reputable companies in your area by zip code found at this link.

      DASMA (or Doors & Access Systems Manufacturers Association )  is a great resource for determining fair pricing and service for popular door products. 

    If you are in need of garage door repair, sign up for our IDA and IDEA approved service by scheduling online here.

     

     

  • Consumer Alert: How to Detect Marketing from Garage Door Repair Scammers

    Consumer Alert Part 3: How to Spot Marketing from Garage Door Repair Scammers

    Consumer Alert: How to Detect Marketing from Garage Door Repair Scammers

    The third part in our four part series from the International Door Association on garage door repair scams is about identifying the marketing tactics of a scam company.

    Scam companies know how susceptible consumers are to marketing, so they put a great deal of emphasis in this area.

    Here are some warning signs to look out for: 

    1. Company Name

      Keep an eye out for generic or confusing names, especially ones in ads that don’t match their company’s website. As you may or may not know, our own company is a victim of scam companies using a similar name to latch on to our hard earned reputation. For this reason, we always encourage our customers to play close attention to the name and website of the repair company they are choosing. 

    2. Street Address

      Check the company’s street address since most scam company’s don’t operate at a physical location. Be sure to also check the street view of the address to make sure it’s not disguised to exist inside of a larger building that may not  actually be there

    3. Low Prices For Service Calls

       Scam companies know that a desperate customer is their best target. Be wary of a  low upfront service visit fee meant to reel customers into much larger costs in the  long run. 

    4. Look for Logos From Reputable Associations

      The International Door Association (or IDA) and IDEA  (The Institute of Door Dealer Education and Accreditation) are both associations with the intention of helping you identify reputable companies from others. Look for these logos on company websites to be sure:



    Accredited Door Dealer

     

     

     

     

     

    Stay tuned for more in this series as we share to keep you informed.

    If you are in need of garage door repair, sign up for our IDA and IDEA approved service by scheduling online here.

     

     

  • Consumer Alert: Four Common Reasons Your Garage Door May Need Service

    Consumer Alert Part 2: Four Common Reasons Your Garage Door May Need Service

    Consumer Alert: Four Common Reasons Your Garage Door May Need Service

    We are continuing our series on garage door repair scams that you can avoid.

    A good way to avoid these scams is knowing the essential reasons why you might need garage door repair. If you can start by recognizing these reasons you can begin to keep an eye out for scams to persuade you into getting repair service you probably don’t need.

    Here are the four common reasons you would need service:

    1. Malfunctioning  Photo-Eye 

    2. Broken Spring

    3. Malfunctioning  Remote Control

    4. Noisy Door

    Once you determine these common repairs you can begin to predict what a fair cost would be and better inform yourself as protection from scammers.

    Stay tuned for more in this series as we share to keep you informed.

    If you are in need of garage door repair, sign up for our IDA approved service by scheduling online here.

     

  • The Annual Overhead Door Company of St. Louis Blood Drive

    Friday, March 24th, Team Impact St. Louis held our annual American Red Cross Blood Drive. The event was chaired by Kecia Williams and she diligently sought donors to almost double our previous year’s donation. We were able to provide 23 units of blood to the American Red Cross. Our goal was to have 15 people volunteer and we far exceeded that number! We came together to donate blood and save lives.

    According to an estimate from The American Red Cross, the amount we donated could potentially save 66 lives just from our donations!  It was a great success in the St. Louis office.

    The free juice and cookies given out afterward were just a bonus!

    Overhead Door Company of St Louis Blood Donors

    Man donating blood

    Woman donating blood

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